Agency research file · Candidate

IDEO

Research, service design, innovation, and selected digital product work. This research file links to agency work and other records that help verify specific claims. It is not a recommendation or a ranking.

UI/UX Design UX Research Enterprise UX

Research status

First-pass source leads · candidate profile only. These links are starting points for checking the stated claims; they have not all been revalidated for this release.

Research note: IDEO.org work is not automatically treated as evidence for IDEO; verify entity attribution on every case.

Region is a broad service-area label, not a verified headquarters claim. Check the linked source record before relying on location details.

Candidate research · source links are first-pass leads and have not all been rechecked for this release. Directory details and review counts can change.

Areas to investigate

These are profile-specific questions for the next evidence pass. They identify what public material still needs to establish before a capability is treated as confirmed.

Digital product UX

Which current cases directly document digital interfaces and IDEO’s role?

Evidence to look for

Specific cases with research, interface design, implementation, and partner confirmation.

Research and co-design

What methods and participant groups are documented, and how were insights used?

Evidence to look for

Case-level evidence detailed enough to assess context and limits.

Entity attribution

Does the cited work belong to IDEO or separately operated IDEO.org?

Evidence to look for

Project attribution that clearly identifies the credited organization.

Related research categories: UI/UX Design · UX Research · Enterprise UX

Project evidence

The sources above include portfolio and directory records. Individual projects need checks for client relationship, agency role, project scope, and launch status before they can be described as verified project evidence.

Read how we assess project evidence →

Sources and evidence

These are first-pass source leads. Follow each link and confirm that it still supports the claim before relying on it. Agency portfolios are self-published; client, review, and award records have different evidentiary limits.

Soluna youth mental-health platform with Kooth ↗Claim to check: Named product case describes co-design with young people, a working proof of concept, clinical oversight, and the 2024 California launch. IDEO-authored case includes a Kooth product-leader testimonial; pilot feedback is not a clinical outcome.Publisher: IDEO · Not rechecked for this release
Agency-published portfolio / case study
Soluna public-service recognition ↗Claim to check: Award report lists California, Kooth Digital Health, and IDEO for Soluna, describing its 2024 launch and intended youth audience. Independent award-program record corroborates partner attribution and availability, not clinical efficacy.Publisher: World Governments Summit / GovTech Prize · Not rechecked for this release
Award record
IDEO: Human-Centered Service Design ↗Claim to check: External case examines IDEO’s work with Cineplanet, including customer research and a redesign spanning digital and physical experience. Case is specific to Cineplanet; do not extend its findings to other IDEO engagements.Publisher: Harvard Business School · Not rechecked for this release
External case study

Corrections

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