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Agency research file · Candidate

Blink UX

Research-led product design and enterprise experience work. This research file links to agency work and other records that help verify specific claims. It is not a recommendation or a ranking.

Research status

First-pass source leads · candidate profile only. These links are starting points for checking the stated claims; they have not all been revalidated for this release.

Research note: NASA and Mphasis sources support project attribution; detailed methods and reported results are primarily agency-authored. Clutch has only one visible YMCA review, so it is a narrow client-feedback sample.

Region is a broad service-area label, not a verified headquarters claim. Check the linked source record before relying on location details.

Candidate research · source links are first-pass leads and have not all been rechecked for this release. Directory details and review counts can change.

Areas to investigate

These are profile-specific questions for the next evidence pass. They identify what public material still needs to establish before a capability is treated as confirmed.

Research depth

Which named projects show methods, participant groups, and how findings changed the product?

Evidence to look for

A detailed case or client account identifying research activity and agency role.

Research-to-delivery attribution

Which NASA.gov research activities and design-system decisions are also documented by NASA or delivery partners?

Evidence to look for

Client-side account of Blink’s responsibilities, launch, accessibility acceptance, and governance.

Enterprise product work

Beyond public-sector web platforms, which named cases document complex product workflows and shipped software?

Evidence to look for

Specific project scope, user roles, agency responsibilities, and client-side evidence.

Related research categories: UI/UX Design · UX Research · Enterprise UX · Website Redesign

Project evidence

The sources above include portfolio and directory records. Individual projects need checks for client relationship, agency role, project scope, and launch status before they can be described as verified project evidence.

Read how we assess project evidence →

Sources and evidence

These are first-pass source leads. Follow each link and confirm that it still supports the claim before relying on it. Agency portfolios are self-published; client, review, and award records have different evidentiary limits.

  • NASA.gov research and redesign case ↗Claim to check: Names NASA, identifies Blink’s research/design role, and documents national research, accessibility work, usability sessions, and the Horizon design system. Agency-authored case. NASA and Mphasis announcements corroborate the partnership; outcomes remain mostly described by Blink.Publisher: Blink UX · Not rechecked for this release
    Agency-published portfolio / case study
  • NASA.gov redesign announcement ↗Claim to check: NASA publication identifies Blink UX as a collaborator on the redesigned NASA.gov. Corroborates project attribution, not an independent evaluation of usability.Publisher: NASA · Not rechecked for this release
    Public-sector publication
  • Blink UX on Clutch ↗Claim to check: One verified YMCA of Greater Seattle review details website consolidation, UX research, and reported post-launch user and engagement increases. Single-review sample, project dates 2016; outcomes are client-reported and should not be generalized.Publisher: Clutch · Not rechecked for this release
    Client-review and business directory

Corrections

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